Client Reviews

"We hired Round Rock Restoration without getting a 2nd opinion because of their outstanding reputation among our friends who have had work done. What we were told was certainly true: Jerry Howard keeps up with all aspects of the job and you only have to go through him for the entire project. If he tells you someone will be out, they will be, or he will be on the phone letting you know exactly when to expect them. He gives you a time frame and abides by it. Not only did they do an excellent job, I like the way he treats the people who work for him. He hires highly qualified workers, but also hires people who are very pleasant to be around. I thought I knew the colors I wanted in a room, and when the project was finished using his expertise and ideas, I was more satisfied than I would have been if he would have done it my way. When we couldn't find an item we needed for the bathroom, he went out of his way and found some for us. He gave us other ideas for our home, and we will definitely be having him back to work in our home again." - Janet Lacky

"Our remodel involved 3 bathrooms and the kitchen with a complete facelift with each. Cabinets were refinished, granite countertops installed, and new appliances. The master bath was gutted to the studs and rebuilt Jerry Howard was EXCELLENT to work with. He helped the design, material selection, and made sure the project progressed on time and on budget. He communicated with us daily letting us know what had been done today and what to expect tomorrow. We are very pleased with every aspect of the job." - Nathan Robnett

"Round Rock Restoration recently did a complete redo on our master bathroom, new lighting in our kitchen, and work in our second bath. Most contractors do the job and let you decide on how you want it to look. A great deal of the time we want it changed but not sure what we want. Jerry Howard is the first contractor I have encountered that has the artistic skill to envision what you want and guide you to make good choices on all the materials that are used. The work was scheduled, done on time with little to no mess left behind. We were extremely pleased with the results. The crew was great and did excellent work. I would recommend this company to anyone looking for an excellent job to be done." - G Haass

"Jerry recently completed a renovation of our condo and we couldn't be happier with the result. He is a perfectionist and works with sub-contractors who meet his standards. The result is superior quality workmanship. He was very helpful in choosing paint, tile, fixtures, lighting, etc., and accompanied me to the various dealers so I could see what was available. He also completed the renovation in the time promised which was very important to us. And lastly, he had the condo cleaned so that we could move back in with minimal cleaning on our part. All in all, this renovation was a very positive experience." - Cynthia Ruff

"On Time, On Schedule, On Budget, No Excuses! These are not words you normally associate with home remodeling projects. But after working with Jerry on four projects, they all apply ! I wouldn't call anyone else." - Leah King

"This was our 2nd project with Jerry & RR Restorations and based on the first job (complete remodel of downstairs) I had no worries or concerns about the planning & quality of work that would be performed. We now have an outstanding looking large covered patio with beautiful cedar and stone work. The job was complex based on an existing bay window and small roof over it but Jerry designed and integrated the new roof perfectly. Jerry is a true professional and great communicator to work with. We highly recommend his company." - Mike & Marie Ryan

"Round Rock Restoration is a very top-notch company. I was rather hesitant to hire a company that I did not know personally. I am not from Texas so there was no way to know which companies were competent and reliable/trustworthy. Jerry came right away and gave us a very detailed quote for our job. He has a great eye for detail and took over the project completely. We needed a new door, and Jerry was able to get a door that was way better quality than we would have bought. Jerry and his men came right as scheduled and set up their work area so that my house was kept clean and dust-free, which is rare when working with dry wall. They completed the project in two days and when they left, it looked amazing in my house. There was virtually no clean up on my end. Jerry even fixed a few holes in one wall from our movers at no extra charge. My kids even grew fond of Jerry. I feel very lucky to have hired Round Rock Restoration from the get go b/c we will call him first for any future projects. I also liked that his company is insured so that any damage to my house would have been covered by them. This company can pretty much do any type of job, even building decks, etc. I can't say enough, obviously. I would recommend this company to anyone." - Michelle Michaels

"We have used Jerry to fix various issues around our 20 year old home over the last few years. Then in October we woke up to a water leak from an upstairs toilet. We called Jerry and he came over that day to check out the damages. He spoke to the insurance adjuster, and they worked out all of the details. Jerry and his team were at our house every day until the project was finished--new wood floors, new baseboards, new ceiling and walls, paint, and new tile. All of this was finished beautifully the day before Thanksgiving as promised! And finished well. Our "new" home looks beautiful! Jerry and his guys did an excellent job, we couldn't have asked for more. Thank you, Jerry!!" - Randy & Bonnie Thoma

"During the past 9 years, we have relied on Jerry's wonderful skills to accomplish a wide variety of improvement and repair tasks in our home including: installing two outside decks; repairing three ceilings damaged by water leaks; refurbishing the wooden front door; repairing roof shingles; repairing plumbing leaks and replacing a garbage disposal. Jerry and his industrious team of workers have always been timely and cost sensitive in producing their much appreciated results. We know he is fully capable of accomplishing major remodeling tasks. We consider Jerry as an exceptional professional and valued friend." - Don & Annie Gish

"I've used Round Rock Restoration for various projects for almost 2 years. All done well and with attention to my input. Tonight, I came home to find a water leak in my bathroom. By chance, Jerry left me a message about some work we are planning. I mentioned it to him. He happened to be close by, came right over, diagnosed the problem, and fixed it in about forty five minutes. Just because he's that kind of person. Folks, you just don't see that kind of customer service much anymore. Jerry appreciates his customers and goes out of his way to do the work right. Thanks, Jerry. I sing your praises every time you do work for me and tonight gets the highest praise ever!" - Joe Vesowate

"When my wife and I considered buying a new home and instead decideded to fix it up, we had no idea where to start or who to hire. Asking friends around the neighborhood, we were referred to Jerry at Round Rock Restorations. He wasted no time meeting with us and deciding on a plan based on everything we wanted to do. Jerry provided us with detailed project invoices of each project and the estimates turned out to be almost identical to the final cost. Jerry is very hands-on and involves you in the project to whatever extent you wish. He will take you shopping for materials, have lunch meetings, offer suggestions and generally make you feel like you are part of his team. During this project we even went on a cruise while receiving updates and pictures of the project by email. We felt very comfortable leaving Jerry and his crews in our house while we were away. All the contractors and crews that work for RRR were courteous, hard working, respectful and generally great guys. They worked around my schedule as much as possible and were great about keeping the rest of the house as clean as possible during such a large and messy project. I was dreading being able to find someone to do a large remodel project and have heard and had some pretty bad experiences with people that claim to be professionals. Jerry and the guys are the real deal and RRR is the only choice I will make again with anything I need done around the house. Whether it is a large remodeling project or just something simple like installing a light or fixing a leak, they are capable. Thank you Jerry and RRR for the pleasant experience we had. You guys are simply the best." - Todd Ellisworth

"Jerry and his team at Round Rock Restoration were given such glowing recommendations by both my friends and neighbors, that when I was finally ready to do my total home remodel, he was at the top of my list for the job. My home was about to turn 11 years old, and was greatly in need of a makeover to replace some of the track-home type elements that it was bought with. Jerry spent a great deal of time listening to what I wanted to achieve with my project and discussing the various options with me. Not only did he help me to define what my focus and objectives were, he offered very thoughtful advice on choosing colors and materials that resulted in the cohesive, finished look that I was after. Additionally, everything that I had heard about the professionalism of Jerry and his team was accurate. Jerry was always on site personally overseeing the work being done and ensuring that it met his quality standards. He respected the fact that his "job-site" was myhome and that my family and I still had to live there while the work was on-going. Jerry was great about communicating which job was scheduled for what day, and he worked hard to ensure that any disruptions to my family's daily routine were minimal and not unexpected. What I did find unexpected, however, was that the three week time line for the whole project would turn out to be an accurate projection and not just an optimistic estimation. Thanks Jerry and Round Rock Restoration for turning my house into a place that I am glad to come home to! I would not hesitate to recommend Jerry and his team to anyone with a home-improvement need." - Jennifer Ruby

"We recently had our master bathroom completely remodeled by Jerry Howard, owner of Round Rock Restoration. I would highly recommend Jerry if you want someone who pays close attention to the details of the job and provides quality workmanship. He helped us with the design and guided us through all the decisions that had to be made in choosing wall tile, floor tile, lights, hardware for the sinks and shower, and even paint selection. He paid close attention to our belongings and to keep down the dust, he covered everything with plastic. He was very punctual and always arrived when he said he would. His crew was well trained and he checked on them often to oversee their progress. I would not hesitate to recommend him for your next home project." - Gene & Lynn Vitale

"About a year ago, I wrote a testimonial about Jerry and the great job he did on the remodeling of our guest bathroom, I also mentioned that I couldn't wait to have him remodel our master bathroom too. Well, here we are, not only a master bathroom but 2 1/2 kids' bathrooms later (a regular one and a "Jack-and-Jill")! Our master bathroom was remodeled last September, and the result exceeded our expectations by far! It turned out absolutely stunning! From the planning, the show room visits, the selections, and the actual remodeling, Jerry and his crew once again proved to us that they are the best!
In February of this year, we also had the kids' bathrooms done, and sure enough, Jerry and his crew did another fabulous and timely job, and we are so happy with all of our brand-new bathrooms. Jerry not only takes great care and pride in the actual remodeling but also in the preparation prior to the real thing. He makes sure that the floors are covered with tarp and the rooms sealed against the dirt and the dust that go along with the job. He even sends in a cleaning crew upon completion of the project!
Jerry bends over backwards to accommodate his customers, he is on top of everything, he never lets you down! Customer satisfaction is his highest priority, and it shows!
As soon as I can convince my husband that we need to replace our downstairs carpet with tiles, I'll be on the phone with Jerry again. ;-) Thank you for a job well done!" - Ute Rosener

"Jerry, Thank you for the stunning bathroom you built for us. Not only was the workmanship of very high quality, but you did an excellent job facilitating the entire experience. That started with your assistance in navigating our claim through the insurance adjustment process. Then, based on our input, and by leveraging your portfolio, you were able to share your vision for the remodeled bathroom. It was apparent by the attention we received at the various materials suppliers that your business was valued. Along the way, your frequent communications regarding the status of the project were appreciated. We felt that there was near constant activity towards getting the project completed in a timely fashion, without cutting corners. We also appreciated your attention to detail and commitment to ensuring the end product exceeded our expectations. We look forward to our next project with you with at the helm." - Tim & Debra Janas

"Round Rock Restoration did an absolutely wonderful job updating my kitchen, family room and bathroom. They were punctual, courteous, tidy, informative and very accommodating. Not only did they do a wonderful job, they finished ahead of schedule! I would definitely use them again for any future projects I may have." - Susan Goodwin

"It was a pleasure to work with Round Rock Restoration.
Our home needed to be painted along with our deck as well as our front door needing revitalization. Jerry and his crew were on time & completed the job in the time frame stated. They did a great job of prepping the house before applying the paint.
Now that the work is completed our home looks 100% better!" - Tom & Cathy Sockup

"Jerry, Thanks for all your efforts in making our bath remodel a great success. We really are enjoying the new bath, especially the enlarged shower, the hand held spray and Faye loves her ceiling fan. It looks great and we are so glad we did it." - Ron Kellam

"Round Rock Restoration was extremely professional and reliable in performing the remodeling work on my home. They did exactly what they promised and they did on time and at the agreed price. Jerry was honest about what would work and his recommendations were exactly what my house needed. I’ve had several friends over since they finished. Everyone thought the work was exceptional. Its nice to find a contractor that can deliver what I expected and what was agreed to." - Joe Vesowate

"Jerry Howard at Round Rock Restoration is outstanding. He takes extra time to make sure every detail is completed to the customer's satisfaction. From the complete rebuilding of our balcony, to helping (a very unsure customer) choose an exterior paint color, to working with multiple neighbors on a shared fence project, he was always there when needed. His crews did an excellent job from start to finish. We will definitely use Jerry again for future home improvement projects, and wholeheartedly recommend Round Rock Restoration." - Dan & Nancy Damon

"When we purchased an older home in Northwest Hills, we knew that remodeling projects were in our future. The idea of a remodel project is always exciting, but the thought of finding a contractor is not. Will they show up when they say? Will they run off with my money? How long will it take to get the job done right? We began our search for a contractor with referrals from friends. RRR had twice done some work for our neighbors, and they highly recommended them. After getting other bids, we were confident that RRR was the right choice. Jerry, the owner, made lots of notes during our meeting, took several pictures, and asked questions. That was not the case with other bidders. His timeline was a dream. Although I did not think it was possible, RRR lived up to what they said. We did not have contractors living at our house for months. RRR is very organized. They get in and get out. We are very pleased with the final results and will be calling on RRR for future projects." - Melanie & Nathan Frey

"My husband and I both wanted to update our downstairs, but we had different priorities. We knew what we wanted to get rid of, but not what we wanted to replace them with. When we sat down with Jerry Howard of Round Rock Restoration, we found a gold mine of knowledge and experience. He saw our concerns, and even the things we had not taken the time to see that would bring them together. In a very short period of time we put together a project that addressed everything we wanted to do. My biggest fear was going to showroom after showroom making choices, and Jerry helped with that as well. He was able to narrow things down by showing us pictures and samples, so all our choices were made with only a couple trips to the actual showrooms. The best part of all was having the messy work done while we were away, and coming home to what was really a new home! This was truly the best experience we have ever had with a builder, and we will definitely use Round Rock Restoration again!" - Mike & Marie Ryan

"We hired Round Rock Restoration for a complete remodel of our downstairs (kitchen, bath, floors, and interior painting). Jerry and his crews were exceptional! Two things set Jerry above other contractors we've dealt with - he's a meticulous planner and leaves nothing to chance, and he's on the job site himself when work is being done. He came when he said he would, did what he said he would do in the time span he estimated, and the costs were what he said they would be. Jerry also presented many creative ideas on the remodel, but always deferred to us for the final decision. His goal was to make sure we were happy with the results, and we are! We would highly recommend Jerry for any remodeling work." - Steve & Gayle Pittman

"Just wanted to drop you an email to say ‘Thank you’ for your all around professionalism on the two jobs you have completed for me. I have no doubt the work you did on my last residence got my house sold in less than two weeks. The exterior paint and the refinishing of the front door made a huge difference. You did a beautiful job. Also, I would like to commend you for your communication skills. Thank you for always thinking of your customer and keeping me informed about problems, details, costs, and etc. I look forward to working with Round Rock Restoration in the future." - Lara Leigh Ewing

"Thanks so much for your great work on all three of my properties! I was very pleased with the painting work and also the complete remodel on my investment property. You and your team were very responsive, providing me with high quality work and a fast turnaround time. Your recommendations not only saved me money, but ended up making the total rehab project a great success. The value your team provides will keep me coming back in the future. Thanks for all you do." - Lisa Gable

"I was putting our house on the market and it needed major repairs to the outside. I called RRR and got a reasonable estimate. They replaced several sheets of siding and completely rebuilt the outside of our chimney. They finished on time and at the price they quoted. Jerry exceeded my expectations in several ways. He was always prompt, he stayed on schedule, and even assisted me with paint and trim color choices to ensure a match with the existing roof shingles. When he started on the trim, he didn't think that the color looked right and asked me to drive by. He was right. He then took the paint back to the store and darkened it up by two shades. It turned out beautifully!!! I recommend RRR to everyone who needs any type of repairs or remodeling work done because I know that Jerry will deliver." - Katherine Burson

"I wanted to let you know how much I appreciate the job you did on my home. You took the headache out of my insurance claim as well as went way beyond most contractors with assistance with tile, carpet, and color and design advice. Last but certainly not least - all the work was done right on schedule. I will certainly recommend Round Rock Restoration to all and will call you when I'm ready for my next project." - Rena Lowe, Director - Stone Canyon Owners' Association

"As Vice President of Global Information Technologies I want to express my deep appreciation for the work you performed on our recently purchased office building in Austin, Tx. The task of remodeling an older commercial building, with all the changes, additions, and alterations, could have been daunting. However, the professionalism and knowledge you, and your company employees exhibited made the process most enjoyable. Let me say that all of us at Global Information Technologies are most pleased with the work you performed, the timely way in which you performed it, and the attention to detail which you displayed. I would highly recommend Round Rock Restoration to anyone needing either commercial or residential construction help." - Mike Lawson

Additional reviews can be seen here.